Replacing a Lost License in Arizona

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Replacing a Lost Arizona Driver's License

If your license has been lost, stolen, or destroyed, you should apply for a replacement license as soon as possible. Without one, you can't legally drive and you're left without a main source of photo identification.

The Arizona Motor Vehicle Division (MVD) provides several methods for replacing a lost Arizona license, making it easy to get your duplicate in the most convenient way for you.

AZ REAL ID Driver's Licenses

Arizona issues a Voluntary Travel ID driver's license, which is a federally compliant REAL ID, in addition to non-compliant licenses. REAL ID holders are allowed to use their driver's licenses to board domestic flights and enter federal facilities. You can choose which license you want to replace with; details are below.

Report Your Lost or Stolen License or ID

The AZ MVD strongly recommends reporting your stolen Arizona driver's license, permit, or identification (ID) card to the police and keeping the report for your records; it's not a legal requirement, but it does help you prevent identity theft.

Replace Your AZ License

IMPORTANT!

You MUST replace your license in person if you:

Would like to get the Arizona Voluntary Travel ID (REAL ID-compliant card).
Need an updated photo.
- Required if your license was issued over 12 years old ago UNLESS you served as an active duty military member.
Changed your name.

Depending on your situation, you can replace your lost or stolen license, permit, or ID card:

Online.
Over the phone.
By mail.
- For the phone and mail options, you must be an active military member stationed out-of-state OR the dependent of an active military member stationed out-of-state.
In person.

We'll walk you through the steps for each of these options below.

Online

The MVD uses ServiceArizona.com for processing replacement license applications. This online system is available for use by AZ residents who have an AZ license or ID and a digital photo on file with the MVD.

To order your replacement license online, visit ServiceArizona's Duplicate Driver License or ID Card page and be prepared to:

Provide personal information such as your name, address, and Social Security number.
Explain why you need a duplicate license.
Pay the applicable fee:
- Duplicate license or ID: $12.
- Duplicate instruction permit: $2.
  - Accepted payment methods: VISA, MasterCard, Discover, and American Express credit or debit card.
Print out your temporary license.
- The MVD will mail your duplicate license or ID within 15 days to the address on file with the MVD.*

*Express Delivery

If you require quicker delivery or delivery to another address, you can opt to pay for express delivery.

The fee is in addition to your duplicate license fee. Express service is not available for military delivery boxes or P.O. boxes, and it is only available in the U.S.

You'll be given an estimated date/time of delivery based on the address you entered. This can help you determine whether the service will work for you.

By Phone

Active-duty military members and their dependents stationed outside the state may call (800) 251-5866.

Tell the MVD agent you need to replace your lost or stolen license; the agent will guide you from there.

Be prepared to pay the applicable fee (see above) with a VISA or MasterCard debit or credit card.

By Mail

To replace your Arizona driver's license by mail, you must be an active-duty military member or their dependent stationed outside the state. To apply by mail:

Construct a written request for a replacement license. Include all relevant and identifying information (the kind the MVD should have on file), including your:
- Name and date of birth.
IMPORTANT: Mail-In for Military Only

To replace your Arizona driver's license by mail, you must be an active duty military member or their dependent stationed outside the state.
- Social Security number.
- Permanent Arizona address.
- Reason for replacing your lost AZ license, permit, or ID card (lost, stolen, mutilated, or damaged).
Write a check for the applicable fee made payable to the “Motor Vehicle Division."
- Duplicate license: $12.
- Duplicate instruction permit: $2.
Send everything to:
- Motor Vehicle Division
- P.O. Box 2100
- MD 510
- Phoenix, AZ 85001

In Person

You must apply for your replacement in person if:

You are applying for an Arizona Voluntary Travel ID (a REAL ID-compliant document.)
You need to update your photo.
- If your license was issued more than 12 years old ago, you MUST get a new picture, unless you served as an active duty member of the military.
Your name has changed.
- If you've changed your name, you must provide legal proof, such as a marriage certificate or court order (original or certified copy).

To replace your lost license in person, visit your local AZ MVD office or authorized third-party office and:

Provide proofs of identity. All proofs must be original or certified copies. The state offers lists of acceptable documents based on your license type:
- Standard AZ license.
- Travel ID.
Pay the applicable fee:
- Non-Travel ID duplicate license or ID: $12.
- Voluntary Travel ID (original): $25
- Duplicate instruction permit: $2.
  - Most locations accept cash, a personal check or money order, or a major credit or debit card. Call your local MVD office to make sure.

You'll receive your duplicate license within 15 days. The MVD will issue you a temporary credential with your picture, to use until your duplicate arrives in the mail.

Out-of-State Military License Replacement

Arizona military members and their dependents have a couple of options to replace a license from out of state.

If you apply online, you will need to choose the express delivery option for an additional fee (see “Apply Online" above). This option lets you order delivery to an out-of-state address. Otherwise, the duplicate will be sent to the address on file with the MVD.

The out-of-state address you provide for express delivery will NOT appear on your duplicate license or ID, nor will it change the permanent/resident address on file.

Remember, express service is not available for military delivery boxes or P.O. boxes (e.g., APO, FPO) and is only available in the United States.

You can also apply by mail using the steps outlined above.

Replacing a Lost or Stolen CDL in AZ

You can replace a lost or stolen CDL in person. In most cases, you may also apply either online or by phone. See instructions for each method in “Replace Your Lost or Stolen AZ License or ID" above.

Duplicate CDLs have the same $12 fee as other replacement licenses.