After several days of legal sparring, Chrysler has agreed to recall the following vehicles:
- 1993 – 1998 Jeep Grand Cherokees
- 2002 – 2007 Jeep Libertys
The agreement was reached after the National Highway Traffic Safety Administration (NHTSA), the government muscle behind car safety, dropped its demand for 1999-2004 Grand Cherokees to be also included in the recall.
The recall will center on trailer hitches. Chrysler's engineering team believes that a properly installed trailer hitch will help absorb the force of impact from rear collisions, mitigating post-crash fire possibilities.
Yeah, But What if I Own a 1999- 2004 Grand Cherokee?
You’re safe. On paper at least. According to the NHTSA it decided to drop these vehicles from the recall after it determined they have a lower incident of post–crash fires than the earlier models.
However, Chrysler has agreed to offer “customer service action.” This means the car giant will send a letter assuring you that your vehicle meets all federal safety standards and no action is needed on your behalf if it harbors a Mopar (Chrysler-made) trailer hitch or no hitch at all.
If your vehicle carries a different-make trailer hitch, Chrysler will inspect it for free, and, if necessary, recommend a new one.
I Own One of the Recalled Jeeps, Now What?
Chrysler’s Jeep division will send you a recall notice via first-class mail. Contact information is culled from state motor vehicle offices.
In the letter you’ll find:
- Information on how to get your vehicle fixed.
- When the free repairs will be available.
- An approximate time on how long the repair will take.
- A contact number should you have questions or problems.
Contact Information for Jeep Recall Questions
If you don’t receive a letter from Chrysler, call the NHTSA’s Vehicle Safety Hotline at (888) 327-4236 or (800) 424-9393.
Or, contact Chrysler’s Jeep Division directly at (877) 426-5337.