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Oregon Lemon Law
Oregon's Lemon Law covers new automobile buyers who find the experience, or the vehicle, is sour. Lemon law refers to legal rights and responsibilities of buyers and car dealers in the state. Oregon's law on the matter can help buyers of bad vehicles obtain a new vehicle or refund.
The Oregon Department of Justice (DOJ) consumer protection department provides information on the lemon law. Generally, the manufacturer or its authorized dealer will have a certain number of attempts to repair your vehicle's defect before you are eligible to receive a refund or replacement vehicle.
On this page you'll find an overview of some of the aspects of the Oregon lemon law and what you'll need to do if your vehicle turns out sour.
The spirit of the Oregon lemon law covers serious defects that impair use and value of vehicles during the first 24,000 miles or 2 years, whichever happens first. Manufacturers must be notified of issues in writing so they have a chance to remedy the situation.
The law does not pertain to issues that result from abuse, neglect, unauthorized modifications, or alterations.
Oregon motorists who are new vehicle buyers should also be aware of auto recall lists and other resources for related information.
For you, the buyer, to take advantage of Oregon's lemon law, you must meet the following requirements:
- You must have purchased the automobile for personal, family, or household purposes during the warranty period.
- You must notify the manufacturer of the problem in writing within 24,000 miles or 2 years of purchase (whichever comes first) so it has an opportunity to cure the defect.
- The automobile must qualify as a "lemon," meaning the manufacturer or agents and dealers were unable to repair the same defect after 3 attempts or more, the automobile has been out of service for at least 30 business days, or there is a nonconformity that is likely to cause death or serious injury and was not repaired after 1 attempt.
- If the manufacturer participates in third-party arbitration and notifies you, the buyer, you're obliged to try to solve the problem through the arbitration process to be eligible for a refund or a replacement vehicle under Oregon's lemon law.
If these requirements are met, you are entitled to receive a new vehicle or a full refund of the purchase price, including taxes and fees for license and registration. A reasonable allowance for use of the vehicle may be factored in, and it is the car manufacturer's choice whether you receive a replacement vehicle or refund.
If a settlement cannot be reached in arbitration, you may sue the manufacturer in court. You might wish to hire an attorney to represent you.
If a manufacturer cannot repair a vehicle and takes it back, it must re-title the vehicle as a "Lemon Law Buyback." All subsequent purchasers of the vehicle must be notified in writing that it was a lemon.
You can view the actual Oregon lemon law statute and wording online on the Oregon Department of Justice website.Other Topics in This Section