New Mexico residents are undoubtedly familiar with the 911 and 411 telephone services. But probably most don't know about the useful 511 service being unrolled throughout the country, as it is not yet active in the state.

Top Background

The U.S. Department of Transportation, with the approval of the Federal Communications Commission, developed the Intelligent Transportation System (ITS) to increase traffic efficiency and safety on the nation's roadways.

The ITS gathers information about almost everything that can impair the ability of motorists to arrive at their destination safely and smoothly, such as detours, accidents, road closures, poor weather conditions, and dangerous roadway surfaces.

Top 511 Access

The master plan was to have a national system in which individuals throughout the country could simply dial 511 on their cell or landline phones and access this information.

However, like many plans, this one has been slow to unfold, and much of the country is still waiting to have the service activated in their state.

The service is mostly free, and the information you receive by calling 511 is much more detailed than you'd get from a local television or radio traffic report. Some areas offer additional services, such as allowing you to check airport conditions.

Trying Out 511

Motorists can test out the service when traveling through states that deploy it. After dialing 511, just follow the voice instructions to access the information you're seeking.

Some states also have Web sites, which allow you to review the information online.

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