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  • Replacing a Lost License in Arizona

    Replacing a Lost Driver's License in Arizona

    If your license has been lost, stolen, or destroyed, you should apply for a replacement license as soon as possible. Without one, you can’t legally drive and you're left without a main source of photo identification.

    The Arizona Motor Vehicle Division (MVD) provides several methods for replacing a lost Arizona license, making it easy to get your duplicate in the most convenient way for you.

    Report Your Lost or Stolen AZ Driver License, Permit, or ID

    The AZ MVD strongly recommends reporting your stolen Arizona driver’s license, permit, or identification (ID) card to the police and keeping the report for your records; it’s not a legal requirement, but it does help you prevent identity theft.

    Replace Your Lost or Stolen AZ License

    Depending on your situation, you can replace your lost or stolen license, permit, or ID card:

    • Online.
    • Over the phone.
    • By mail.
    • In person.

    However, you must replace your license in person IF you need to:

    • Get an updated photo.
      • If your license was issued prior to July 1995, you must get a new picture.
    • You’ve changed your name.
      • If you’ve changed your name, you must provide legal proof, such as a marriage certificate or court order (original or certified copy).

    Online

    The MVD uses ServiceArizona.com for processing replacement license applications. This online system is available for use by AZ residents who have an AZ license or ID and a digital photo on file with the MVD.

    To order your replacement license online:

    Visit ServiceArizona’s Duplicate Driver License or ID Card page and be prepared to:

    • Provide personal information such as your name, address, and Social Security number.
    • Explain why you need a duplicate license.
    • Pay the applicable fee:
      • Duplicate license or ID: $12.
      • Duplicate instruction permit: $2.
        • Accepted payment methods: VISA, MasterCard, Discover, and American Express credit or debit card.
    • Print your email confirmation.
      • This is for your records, but it does not act as a temporary license.
    • The MVD will mail your duplicate license or ID within 5 business days to the address on file with the MVD.*

    *Express Delivery

    If you require quicker delivery or delivery to another address, you can opt to pay for express delivery.

    The fee is in addition to your duplicate license fee. Express service is not available for military delivery boxes or P.O boxes.

    When you select express delivery, you’ll be given an estimated date/time of delivery based on the address you entered. Once you’ve been given the estimate, you can determine whether the service will work for you.

    This service is only available in the U.S.

    By Phone

    To apply for a duplicate license by phone, call the applicable number:

    • Phoenix: (602) 255-0072.
    • Tucson: (520) 629-9808.
    • Elsewhere in AZ*: (800) 251-5866.

    * You cannot use this number if you’re out of state; instead, use the number for the city closest to you.

    Tell the MVD agent you need to replace your lost or stolen license; the agent will guide you from there.

    Be prepared to pay the applicable fee (see above) with a VISA or MasterCard debit or credit card.

    By Mail

    To apply by mail:

    • Construct a written request for a replacement license. Include all relevant and identifying information (the kind the MVD should have on file), including your:
      • Name and date of birth.
      • Social Security number.
      • Permanent Arizona address.
      • If you are applying from out of state, provide your current out-of-state address and why you’re out of state (vacation, employment, etc.).
      • Reason for replacing your lost AZ license, permit, or ID card (lost, stolen, mutilated or damaged).
    • Write a check for the applicable fee made payable to the “Motor Vehicle Division.”
      • Duplicate license: $12.
      • Duplicate instruction permit: $2.
    • Send everything to:

    Motor Vehicle Division
    P.O. Box 2100

    MD 510

    Phoenix, AZ 85001

    You’ll receive your duplicate license within 4 weeks.

    In Person

    As a reminder, you must apply for your replacement in person if:

    • You need to update your photo.
      • If your license was issued before July 1995, you are required to get a new picture.
    • Your name has changed.
      • If you’ve changed your name, you must provide legal proof, such as a marriage certificate or court order (original or certified copy).

    Applying to replace a lost Arizona license, permit, or ID card in person is the only way to get your replacement immediately; however, it does require a few more steps.

    To replace your lost license in person:

    • Visit your local AZ MVD office or authorized third-party office.
    • Provide proofs of identity. All proofs must be original or certified copies. Arizona provides a list of acceptable documents , but requirements and common examples include:
      • 2 proofs of identity. One must come from the state’s list of primary documents and include your date of birth, and one must include a photo. Examples include:
        • Your birth certificate.
        • Your social security card.
        • A driver’s license, permit, or ID card issued from any other U.S. state or territory.
      • OR
      • 3 proofs of identity. Use this option if you don’t have any form of photo identification. Among the examples listed above, you might choose:
        • U.S. passport or passport card.
        • Credit card.
        • W2 form.
        • Marriage certificate.
        • Military member or dependent ID card.
    • Pay the applicable fee:
      • Duplicate license or ID: $12.
      • Duplicate instruction permit: $2.
        • Most locations accept cash, a personal check or money order, or a major credit or debit card. Call your local MVD office to make sure.

    You’ll receive your duplicate license immediately.

    Out-of-State or Military License Replacement

    You can replace a lost Arizona license while out of state using the online, telephone, or mail-in options outlined above.

    The MVD allows the same processes for military members deployed out of state and their dependents, too. Simply apply for your military replacement license online, by calling the MVD, or by mail—whichever is most convenient for you.

    If you apply online, you will need to choose the express delivery option for an additional $16.95 fee (see “Apply Online” above). This option lets you order delivery to an out-of-state address. Otherwise, the duplicate will be sent to the address on file with the MVD.

    The out-of-state address you provide for express delivery will NOT appear on your duplicate license or ID, nor will it change the permanent/resident address on file.

    Remember, express service is not available for military delivery boxes or P.O boxes (e.g., APO, FPO) and is only available in the U.S.

    Replacing a Lost or Stolen CDL in AZ

    You can replace a lost or stolen CDL in person. In most cases, you may also apply either online or by phone. See instructions for each method in “Replace Your Lost or Stolen AZ License or ID” above.

    Duplicate CDLs have the same $12 fee as other replacement licenses.