As part of a broad campaign to make things more streamlined, the Massachusetts Registry of Motor Vehicles wants to make more services accessible online, rather than in line.
The state agency announced this week that some residents will now be able to pay for road test and license fees on the organization’s website, rather than at the office. The line-thinning measure works by allowing regular Class D permit or motorcycle Class M permit holders to pay before taking the test, allowing them to skip the part of the process that involves in-person waiting all together.
The online program will automatically print a license and deliver it to the address given by the participant within two weeks of the road test, if he or she successfully passes the assessment. The resident will be able to use his or her permit as a temporary license until receiving their new official document in the mail, eliminating the need to come into the office to have a license issued, as well.
The MA RMV estimated this change alone would save patrons of the agency 50,000 trips to its offices every year.
It’s part of a larger goal set by the RMV last month to direct more residents to their online services—especially online registration and online license renewal programs. The agency is hoping to process more than 1.32 million renewals alone by the end of the year, thanks to the online campaign.
